Frecvent Asqued Questions

Does Fashion 2 Gadgets accept phone, fax, email or snail mail orders?

Unfortunately, we do not accept phone, fax or e-mail orders. All orders must be placed online.

What payment methods does Fashion 2 Gadgets accept?

·          Western Union Wire Transfer

·          Bank Wire transfer (if your purchase amount is above US $4,500.00)

Why Fashion 2 Gadgets does accept only Western Union wire transfer or Bank wire transfer for payment?

For security reasons (yours and ours) we prefer wire transfer payment methods like Western Union or Bank Wire transfer because the money will reach us instantly and we can confirm and ship the order much faster. We use this method because we lost a lot of expensive electronic equipment due to credit card fraud; we are sorry for any inconvenience this may caused by the fact that you cannot pay directly on our website.

We will not change our police regarding payment methods for any kind of orders or future orders.

How is my order shipped?

Our preferred method of shipping is via United Parcel Service (UPS). This is beneficial as you will get a better rate from UPS and shipping will be more accurate. You can use any shipping method with UPS as you desire. Shipping times are not guaranteed by Fashion 2 Gadgets. If a shipment is delivered late by UPS, please contact UPS customer support to resolve the issue. 

For more details on shipping please see our Shipping page.

May I combine two separate orders to save on shipping costs?

We do not combine orders for you over the phone. However, if you call us before your orders are processed, we can cancel your orders so you can place a single order for all the items you want. Please understand that we cannot cancel an order once it has been scanned by our warehouse.

How can I check the status of my Fashion 2 Gadgets order?

We will change the status on your order as soon as it is paid or shipped.

If we decline your order will contact you before by E-mail.

Does Fashion 2 Gadgets offer a paper catalog?

No. Our online catalog at www.Fashion2Gadgets.com is our only catalog. We may occasionally print special inserts or supplements for seasonal or promotional purposes, however.

Who provides the minimum 1 year international warranty?

The 1 year minimum international warranty is provided by the manufacturer of the product.

Who provides the lifetime warranty coverage mentioned in some Fashion 2 Gadgets item descriptions?

If our site states that a product is supported by a "Lifetime Warranty", that product's warranty coverage is provided by the manufacturer of the product. However Fashion 2 Gadgets offers a return policy detailed in Help Page.

Are the products listed on www.Fashion2Gadgets.com Brand New?

Yes, all our products are brand new and original made. These items come exactly as they are described. Although these items are brand new, they are purchased in bulk and do include all the documentation, software and original accessories.

Are the Cell Phones listed on www.Fashion2Gadgets.com UNLOCKED?

Yes, all the phones listed on our website for sale are Brand New, Original Made and UNLOCKED (free to use on any network with any SIM card).

The shipping carrier has returned my order/package to Fashion 2 Gadgets. What happens now?

Once we receive the package, we'll send you a full refund, including any shipping costs you may have paid. If you paid via check or money order, we'll send you a check for the full amount.

A Return Merchandise Authorization number will then be automatically generated by our system, and an email notification will be sent to notify you of the returned merchandise.